Our most important task is the support. It makes sure that your problems are noticed and solved.

We are here for you

Hotline

Customer service is available from 10:00 to 18:00, all year round. You can reach them at +49 (0) 4363 655 95 10*. You can also request a callback in any ticket if you are a customer, so you don't have to call us directly.

Ticketsystem

Our ticket system is especially good for complex problems, there we can involve different departments and solve serious problems together as a team. Every customer can easily create a ticket for every problem.

Discord Customer Helps Customer

Via our Discord support you have the possibility to exchange information with other customers. You just need to click here, to connect to our Discord server.

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Email

Alternatively, you can also send us an e-mail. Simply write to support@ht-hosting.de. Please remember that we need the customer number of your user account in order to process your email request quickly.

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